We are still operating and delivering orders Monday – Friday. Due to more people than normal worldwide buying online, our courier partners are trying their best to get your orders to you while safe-guarding their staff. Therefore there may be delays and your orders may arrive one or two days later than expected, but we will do our best to inform you if this should happen.
Please be assured Sprinkles & Co. and Cake Décor Group is taking the potential threat posed by the current outbreak of this virus extremely seriously and is monitoring the situation very closely.
Several actions have already been taken (including those below) and, as the situation evolves, further actions will be taken as is deemed appropriate following guidelines from both the Government and World Health Organisation.
- Stricter sign in procedures have been implemented for visitors, with additional sanitisers in place
- Close monitoring of employee holiday destinations is also in place to highlight potential future risks. Return to work interviews from holidays will take place to minimise risk.
- As a food production site, personal hygiene is already of great importance however reminders regarding handwashing and sanitising have been issued and additional sanitising stations are in place
- All major suppliers and service providers have been contacted and their statements around coronavirus control are being monitored.
We are in regular contact with our supply base and as of this statement we foresee no issues with supply but this is being closely monitored.
We will continue to be vigilant and endeavour to ensure minimal disruption to our employees and customers alike.
If you have any further questions in this respect, please do not hesitate to contact us.
2020 Bank Holiday Delivery Information
Our website is always open for orders, but we won’t be able to ship any orders between these dates:
|30-Nov||Monday||St Andrew’s Day (Scotland)|
|28-Dec||Monday||Boxing Day (substitute day)|
We endeavor to get your order out in time, however this is not always possible. Please let us know if your order is urgent and we will do our very best to get it dispatched same day. We will let you know of any delays.
You can contact us on 01236 801670 or [email protected] for more information.
Standard Delivery Information
Sprinkles & Co aim to dispatch all orders on the same working day (placed before 12 noon on Monday-Friday). All items ordered on Thursday afternoon will be dispatched on Friday for delivery on Monday.
We will endeavour to get your order out in time, however this is not always possible. Please let us know if your order is urgent and we will do our very best to get it dispatched same day. We will let you know of any delays.
We like to offer delivery options that fit your schedule. Simply enter your mobile number at checkout to receive text notifications with your tracking information, estimated delivery time and options to change delivery details.
Free Delivery for orders over £45 – POSSIBLE DELAYS DUE TO COVID-19 PANDEMIC
All orders over £45 (before tax) will receive Free Delivery (UK Mainland).
Standard Delivery – £6.50
All orders under £45 (before tax) will receive Standard Delivery (UK Mainland). We advise customers to allow 3-4 working days for this delivery option.
Express Delivery – £7.80 – POSSIBLE DELAYS DUE TO COVID-19 PANDEMIC
All orders under £45 are eligible for Express Delivery (UK Mainland). We will aim to dispatch all orders, placed before 12 noon, on the same working day with Next Day Delivery. We will advise of any known delays.
On occasion, larger orders can take a little longer. Please get in touch if your order must arrive next day. Contact us on 01236 801670 or [email protected] for more information.
Morning Delivery & Saturday Delivery
We can also arrange for your order to be delivered before 12 noon (Monday-Friday) or on a Saturday. Postage costs will be calculated at checkout. Please contact us on 01236 801670 or [email protected] for further information.
Scottish Islands, Highlands, Channel Islands, & Northern Ireland
We endeavor to get orders out and delivered on time. However the majority of couriers restrict express and special services for items going to the Highlands. Anything booked for Express Delivery will have 1 additional day added on. Guaranteed delivery times are unavailable for this region.
We can deliver smaller orders by Royal Mail to Northern Ireland, Channel Islands and Scottish Islands however due to the high costs of delivery to the above, which is out of our control; we cannot offer free delivery on orders over £45. If you give us a call we will endeavour to find out the cheapest route for you and deduct the mainland charges. Please contact us on 01236 801670 or [email protected] for a quote.
We now deliver to all European countries – please see delivery charges at checkout (calculated by weight) or contact us for more information. If you prefer, you can also arrange your own courier.
We currently do not offer shipping to countries outside the EU. However customers can still order our products and arrange their own shipping or collection. Please contact us to make arrangements.
Please contact us on 01236 801670 or [email protected] for payment and delivery charges.
Click and Collect
You can of course, if you are close by, pick up from our office in Cumbernauld, Glasgow on orders over £50. Please contact us first on 01236 801670 and we will get your order ready for you.