Sprinkles & Co aim to dispatch all orders on the same working day (placed before 12 noon on Monday-Friday). All items ordered on Thursday afternoon will be dispatched on Friday for delivery on Monday.
We will endeavour to get your order out in time, however this is not always possible. Please let us know if your order is urgent and we will do our very best to get it dispatched same day. We will let you know of any delays.
We like to offer delivery options that fit your schedule. Simply enter your mobile number at checkout to receive text notifications with your tracking information, estimated delivery time and options to change delivery details.
Free Delivery for orders over £45 – POSSIBLE DELAYS DUE TO COVID-19 PANDEMIC
All orders over £45 (before tax) will receive Free Delivery (UK Mainland).
Standard Delivery – £6.50
All orders under £45 (before tax) will receive Standard Delivery (UK Mainland). We advise customers to allow 3-4 working days for this delivery option.
Express Delivery – £7.80 – POSSIBLE DELAYS DUE TO COVID-19 PANDEMIC
All orders under £45 are eligible for Express Delivery (UK Mainland). We will aim to dispatch all orders, placed before 12 noon, on the same working day with Next Day Delivery. We will advise of any known delays.
On occasion, larger orders can take a little longer. Please get in touch if your order must arrive next day. Contact us on 01236 801670 or [email protected] for more information.
Morning Delivery & Saturday Delivery
We can also arrange for your order to be delivered before 12 noon (Monday-Friday) or on a Saturday. Postage costs will be calculated at checkout. Please contact us on 01236 801670 or [email protected] for further information.
We endeavour to get orders out and delivered on time. However the majority of couriers restrict express and special services for items going to the Highlands. Anything booked for Express Delivery will have 1 additional day added on. Guaranteed delivery times are unavailable for this region.
We can deliver smaller orders by Royal Mail to Northern Ireland, Channel Islands and Scottish Islands however due to the high costs of delivery to the above, which is out of our control; we cannot offer free delivery on orders over £45. If you give us a call we will endeavour to find out the cheapest route for you and deduct the mainland charges. Please contact us on 01236 801670 or [email protected] for a quote.
We now deliver to all European countries – please see delivery charges at checkout (calculated by weight) or contact us for more information. If you prefer, you can also arrange your own courier.
If, for any reason any of our products do not reach you in good conditions, we will happily replace or refund the items concerned. This does not affect your statutory rights as a consumer.
Your purchases are covered by our money-back guarantee of satisfaction. Please inform us of any problems within 7 working days of receipt of an order – this period commences the day after the date the products are received. Please write to us for a resolution to your problem. We will endeavour to reply within 5 days.
We can accept cancellations provided the order has not been dispatched. If the order is cancelled we will issue a refund within 30 days. Cancellations must be in writing to [email protected]. All cancellations will be confirmed by Sprinkles & Co for your peace of mind.
At Sprinkles & Co. we pride ourselves on having great quality products that transform your bakes.
Every product we have on our website will have its’ ingredients listed on the product page. Any allergens will be highlighted in bold.
Gluten & Wheat – Many of our products do not contain gluten or wheat in the ingredients, however we cannot guarantee they are completely gluten-free. The raw materials coming in, and the finished product are not tested for gluten presence therefore we cannot state or certify any product is gluten-free.
Nuts – There are no nuts in any of our recipes, and there is no nuts on our site. However, we cannot guarantee that the raw materials entering the site are nut free.
We hope this information has been helpful. If you see something that you’re unsure of, or would like to further query our products, please do not hesitate to get in touch on [email protected] or 01236 801670. We’re always happy to help!